We aim to dispatch all orders within 2-5 business days, although there may be a slight delay during exceptionally busy periods such as our seasonal sales. Estimated delivery times usually are 15 to 30 business days which should be used as a guide only and commence from the day of dispatch. Sandiors is not responsible for delays caused by customs clearance.
If you don’t receive your order within 60 days (90 days for deliveries to Russia), you can contact us at [email protected] and submit a refund request. Please note that you can only open one dispute per order.
We offer free shipping service for US, UK, Canada, Spain, France, Russia, and Australia only. Delivery to most other countries costs $3 per order.
You are responsible for any insurance, problems and damage which caused by shipping service such accidents, delays or other issues. Besides you should to be responsible for any tax and duty charged by your country. If you want to specify a value for custom, please inform us when making the order.
Once your order has been dispatched you will receive an email with your tracking number which can be checked on www.17track.net, so that you can monitor your delivery until it arrives with you. You are responsible for the correct mailing address. Additionally, we do not have control over lost packages.